Iron Society By Bourbon House Agency

General Compliance Policies & Procedures

Effective Date: May 12, 2026
Last Updated: May 12, 2026


TABLE OF CONTENTS

  1. Introduction
  2. Privacy Policy
  3. Terms and Conditions
  4. Age Verification Policy
  5. Identity Verification & Fraud Prevention Policy
  6. Acceptable Use & Prohibited Content Policy
  7. Safety & Compliance Standards
  8. Booking, Payment & Cancellation Policy
  9. Confidentiality & Discretion Policy
  10. Anti-Harassment & Conduct Standards
  11. Data Retention & Security Policy
  12. Right to Refuse Service Policy
  13. Intellectual Property Policy
  14. Regulatory Compliance Statement
  15. Limitation of Liability
  16. Governing Law
  17. Contact Information

1. INTRODUCTION

Iron Society By Bourbon House Agency (“Iron Society,” “the Company,” “we,” “our,” or “us”) is committed to operating professionally, ethically, and in compliance with applicable Canadian laws and industry standards.

These policies and procedures establish the operational, privacy, safety, compliance, and user conduct standards applicable to all website visitors, users, contractors, clients, and service participants interacting with Iron Society.

By accessing our website, communicating with our representatives, or booking services through our platform, users acknowledge and agree to comply with these policies.

These documents may be updated periodically to reflect operational changes, regulatory requirements, technological developments, or business needs.


2. PRIVACY POLICY

2.1 Commitment to Privacy

Iron Society respects the privacy and confidentiality of all individuals interacting with our business. We are committed to protecting personal information through reasonable administrative, technical, and organizational safeguards.


2.2 Information We Collect

We may collect personal information including:

  • Full name
  • Email address
  • Telephone number
  • Billing information
  • Booking-related information
  • Communication records
  • Device and website usage data
  • IP address and browser information
  • Verification documentation where required

2.3 How Information Is Used

Personal information may be used for:

  • Booking coordination
  • Customer support
  • Identity verification
  • Fraud prevention
  • Internal record keeping
  • Payment processing
  • Compliance obligations
  • Website security and monitoring
  • Service improvement and operational management

We only collect information reasonably necessary for legitimate business purposes.


2.4 Confidentiality

All client and contractor information is handled with discretion and professionalism. Access to personal information is restricted to authorized personnel with legitimate operational responsibilities.


2.5 Third-Party Service Providers

We may use trusted third-party providers for:

  • Payment processing
  • Website hosting
  • Security monitoring
  • Communication systems
  • Analytics and fraud prevention tools

These providers are expected to maintain appropriate privacy and security standards.


2.6 Information Sharing

We do not sell personal information.

Information may only be disclosed:

  • When legally required
  • To comply with court orders or regulatory obligations
  • To investigate fraud or unlawful conduct
  • To protect the rights, safety, or security of users or the Company
  • To authorized service providers assisting business operations

2.7 Data Security

We implement reasonable safeguards designed to protect personal information against:

  • Unauthorized access
  • Misuse
  • Loss
  • Alteration
  • Disclosure

While no electronic system can guarantee absolute security, we continuously monitor and improve our security procedures.


2.8 Data Retention

Personal information is retained only for as long as reasonably necessary for:

  • Operational purposes
  • Legal compliance
  • Accounting requirements
  • Fraud prevention
  • Dispute resolution

Information no longer required may be securely deleted or anonymized.


2.9 User Rights

Where applicable under Canadian privacy laws, users may request:

  • Access to personal information
  • Corrections to inaccurate information
  • Deletion of eligible information
  • Withdrawal of consent where applicable

Requests may be submitted through our designated contact channels.


2.10 Cookies & Website Analytics

Our website may use cookies or similar technologies to:

  • Improve user experience
  • Analyze website performance
  • Maintain website security
  • Store preferences

Users may disable cookies through browser settings, though some website features may be affected.


2.11 Policy Updates

This Privacy Policy may be updated periodically. Continued use of our services or website constitutes acceptance of updated policies.


3. TERMS AND CONDITIONS

3.1 Acceptance of Terms

By accessing or using services provided by Iron Society, users agree to comply with these Terms and Conditions.


3.2 Eligibility

Users must be at least 18 years of age to access or use services.

By using the website or booking services, users confirm they meet all legal age requirements.


3.3 Service Availability

Services are subject to:

  • Availability
  • Scheduling confirmation
  • Internal approval processes
  • Operational limitations

We reserve the right to modify, suspend, or discontinue services at any time.


3.4 Bookings

Bookings may require:

  • Advance confirmation
  • Verification procedures
  • Deposit or payment requirements
  • Compliance screening

Incomplete or unverifiable bookings may be declined.


3.5 Payments

Payment terms may include:

  • Full or partial upfront payment
  • Authorized payment methods
  • Verification procedures
  • Processing timelines

Failure to complete payment requirements may result in cancellation.


3.6 Cancellations

Cancellation policies may vary depending on the booking arrangement.

We reserve the right to:

  • Apply cancellation fees
  • Deny refunds where appropriate
  • Cancel bookings due to operational or safety concerns

Reasonable efforts will be made to communicate cancellations promptly.


3.7 User Conduct

Users are expected to:

  • Act respectfully
  • Comply with applicable laws
  • Maintain professional communication
  • Avoid threatening, abusive, or unsafe conduct
  • Respect staff and contractors

Unacceptable behavior may result in refusal or termination of services.


3.8 Website Use

Users may not:

  • Attempt unauthorized access
  • Interfere with website operations
  • Upload malicious software
  • Engage in fraudulent activity
  • Misrepresent identity or information

3.9 No Illegal Activity

Iron Society does not permit unlawful conduct, coercion, trafficking, exploitation, or any activity violating Canadian law.


3.10 Right to Refuse Service

We reserve the right to refuse, suspend, or terminate services at our discretion where necessary for:

  • Safety
  • Legal compliance
  • Policy violations
  • Fraud prevention
  • Operational integrity

3.11 Limitation of Liability

To the maximum extent permitted by law:

  • Services are provided on an “as available” basis
  • The Company is not liable for indirect, incidental, or consequential damages
  • Liability is limited to the amount paid for the applicable booking or service

3.12 Indemnification

Users agree to indemnify and hold harmless Iron Society from claims, damages, or liabilities arising from misuse of services or policy violations.


3.13 Governing Law

These Terms are governed by the laws of the applicable Canadian jurisdiction in which the Company operates.


4. AGE VERIFICATION POLICY

Iron Society maintains a strict adults-only policy.

All users, contractors, and participants must be 18 years of age or older.

Verification procedures may include:

  • Government-issued identification review
  • Date of birth confirmation
  • Manual account review
  • Payment verification
  • Fraud prevention screening

False representation of age may result in immediate termination of access and reporting where required.


5. IDENTITY VERIFICATION & FRAUD PREVENTION POLICY

To maintain platform integrity and safety, Iron Society may implement:

  • Email verification
  • Phone verification
  • Identity confirmation procedures
  • Fraud detection systems
  • Payment screening
  • Manual compliance reviews

Suspicious or fraudulent activity may result in:

  • Service refusal
  • Account suspension
  • Internal investigation
  • Reporting to financial institutions or authorities where necessary

6. ACCEPTABLE USE & PROHIBITED CONTENT POLICY

Users may not engage in or promote:

  • Illegal conduct
  • Human trafficking
  • Exploitation or coercion
  • Violence or threats
  • Harassment or hate speech
  • Fraud or deception
  • Non-consensual conduct
  • Age misrepresentation
  • Criminal activity
  • Malware or cyber abuse
  • Unauthorized solicitation or spam

Violations may result in immediate removal, suspension, investigation, and reporting.


7. SAFETY & COMPLIANCE STANDARDS

Iron Society prioritizes safety, professionalism, and lawful operations.

Internal procedures may include:

  • Risk monitoring
  • Compliance screening
  • Communication standards
  • Operational oversight
  • Contractor onboarding standards
  • Reporting procedures for policy concerns

The Company reserves the right to update safety protocols as operational needs evolve.


8. BOOKING, PAYMENT & CANCELLATION POLICY

8.1 Booking Requirements

Bookings may require:

  • Advance notice
  • Confirmation procedures
  • Deposit payments
  • Identity verification

8.2 Payment Processing

Payments must be completed using approved methods.

We reserve the right to decline or reverse transactions flagged for fraud or security concerns.


8.3 Refunds

Refund eligibility may depend on:

  • Timing of cancellation
  • Operational expenses incurred
  • Verification status
  • Compliance concerns

Refund determinations remain at Company discretion unless otherwise required by law.


9. CONFIDENTIALITY & DISCRETION POLICY

Iron Society values discretion and confidentiality for all users and contractors.

Internal information, communications, booking details, and operational procedures are treated confidentially unless disclosure is required by law.

Users are expected to respect the privacy of all involved parties.


10. ANTI-HARASSMENT & CONDUCT STANDARDS

Harassment, intimidation, discrimination, abusive communication, or threatening conduct will not be tolerated.

This includes:

  • Verbal abuse
  • Threats
  • Hate speech
  • Stalking behavior
  • Repeated unwanted communication
  • Discriminatory remarks

Violations may result in permanent service refusal and reporting where appropriate.


11. DATA RETENTION & SECURITY POLICY

We maintain reasonable safeguards for digital and operational security.

Security measures may include:

  • Secure password practices
  • Restricted data access
  • Encrypted systems where applicable
  • Fraud monitoring
  • Secure communication platforms

Information is retained only as long as operationally or legally necessary.


12. RIGHT TO REFUSE SERVICE POLICY

Iron Society reserves the right to refuse or discontinue services for reasons including:

  • Safety concerns
  • Fraud risk
  • Policy violations
  • Harassment
  • Failure to comply with verification procedures
  • Illegal conduct
  • Operational limitations

Service refusals may occur without further explanation where appropriate.


13. INTELLECTUAL PROPERTY POLICY

All website content, branding, graphics, logos, written materials, and media owned by Iron Society remain the intellectual property of the Company unless otherwise stated.

Unauthorized reproduction, copying, distribution, or commercial use is prohibited without written permission.


14. REGULATORY COMPLIANCE STATEMENT

Iron Society is committed to operating in accordance with applicable Canadian laws, payment processing standards, privacy obligations, and compliance requirements.

Policies may be updated periodically to reflect:

  • Regulatory developments
  • Industry standards
  • Operational changes
  • Risk management requirements

15. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law:

  • Services are provided without guarantees of uninterrupted availability
  • The Company is not liable for indirect or consequential damages
  • Liability is limited to the amount paid directly to the Company for applicable services

Nothing in these policies excludes liability where prohibited by law.


16. GOVERNING LAW

These policies and all related matters are governed by the laws of the Province and applicable federal laws of Canada where the Company operates.

Any disputes shall be subject to the jurisdiction of the applicable Canadian courts.


17. CONTACT INFORMATION

Iron Society By Bourbon House Agency
General Compliance & Privacy Inquiries
Email:IronSocietyMH@gmail.com
Website:www.IronSocietyMH.com