Iron Society By Bourbon House Agency
General Compliance Policies & Procedures
Effective Date: May 12, 2026
Last Updated: May 12, 2026
TABLE OF CONTENTS
- Introduction
- Privacy Policy
- Terms and Conditions
- Age Verification Policy
- Identity Verification & Fraud Prevention Policy
- Acceptable Use & Prohibited Content Policy
- Safety & Compliance Standards
- Booking, Payment & Cancellation Policy
- Confidentiality & Discretion Policy
- Anti-Harassment & Conduct Standards
- Data Retention & Security Policy
- Right to Refuse Service Policy
- Intellectual Property Policy
- Regulatory Compliance Statement
- Limitation of Liability
- Governing Law
- Contact Information
1. INTRODUCTION
Iron Society By Bourbon House Agency (“Iron Society,” “the Company,” “we,” “our,” or “us”) is committed to operating professionally, ethically, and in compliance with applicable Canadian laws and industry standards.
These policies and procedures establish the operational, privacy, safety, compliance, and user conduct standards applicable to all website visitors, users, contractors, clients, and service participants interacting with Iron Society.
By accessing our website, communicating with our representatives, or booking services through our platform, users acknowledge and agree to comply with these policies.
These documents may be updated periodically to reflect operational changes, regulatory requirements, technological developments, or business needs.
2. PRIVACY POLICY
2.1 Commitment to Privacy
Iron Society respects the privacy and confidentiality of all individuals interacting with our business. We are committed to protecting personal information through reasonable administrative, technical, and organizational safeguards.
2.2 Information We Collect
We may collect personal information including:
- Full name
- Email address
- Telephone number
- Billing information
- Booking-related information
- Communication records
- Device and website usage data
- IP address and browser information
- Verification documentation where required
2.3 How Information Is Used
Personal information may be used for:
- Booking coordination
- Customer support
- Identity verification
- Fraud prevention
- Internal record keeping
- Payment processing
- Compliance obligations
- Website security and monitoring
- Service improvement and operational management
We only collect information reasonably necessary for legitimate business purposes.
2.4 Confidentiality
All client and contractor information is handled with discretion and professionalism. Access to personal information is restricted to authorized personnel with legitimate operational responsibilities.
2.5 Third-Party Service Providers
We may use trusted third-party providers for:
- Payment processing
- Website hosting
- Security monitoring
- Communication systems
- Analytics and fraud prevention tools
These providers are expected to maintain appropriate privacy and security standards.
2.6 Information Sharing
We do not sell personal information.
Information may only be disclosed:
- When legally required
- To comply with court orders or regulatory obligations
- To investigate fraud or unlawful conduct
- To protect the rights, safety, or security of users or the Company
- To authorized service providers assisting business operations
2.7 Data Security
We implement reasonable safeguards designed to protect personal information against:
- Unauthorized access
- Misuse
- Loss
- Alteration
- Disclosure
While no electronic system can guarantee absolute security, we continuously monitor and improve our security procedures.
2.8 Data Retention
Personal information is retained only for as long as reasonably necessary for:
- Operational purposes
- Legal compliance
- Accounting requirements
- Fraud prevention
- Dispute resolution
Information no longer required may be securely deleted or anonymized.
2.9 User Rights
Where applicable under Canadian privacy laws, users may request:
- Access to personal information
- Corrections to inaccurate information
- Deletion of eligible information
- Withdrawal of consent where applicable
Requests may be submitted through our designated contact channels.
2.10 Cookies & Website Analytics
Our website may use cookies or similar technologies to:
- Improve user experience
- Analyze website performance
- Maintain website security
- Store preferences
Users may disable cookies through browser settings, though some website features may be affected.
2.11 Policy Updates
This Privacy Policy may be updated periodically. Continued use of our services or website constitutes acceptance of updated policies.
3. TERMS AND CONDITIONS
3.1 Acceptance of Terms
By accessing or using services provided by Iron Society, users agree to comply with these Terms and Conditions.
3.2 Eligibility
Users must be at least 18 years of age to access or use services.
By using the website or booking services, users confirm they meet all legal age requirements.
3.3 Service Availability
Services are subject to:
- Availability
- Scheduling confirmation
- Internal approval processes
- Operational limitations
We reserve the right to modify, suspend, or discontinue services at any time.
3.4 Bookings
Bookings may require:
- Advance confirmation
- Verification procedures
- Deposit or payment requirements
- Compliance screening
Incomplete or unverifiable bookings may be declined.
3.5 Payments
Payment terms may include:
- Full or partial upfront payment
- Authorized payment methods
- Verification procedures
- Processing timelines
Failure to complete payment requirements may result in cancellation.
3.6 Cancellations
Cancellation policies may vary depending on the booking arrangement.
We reserve the right to:
- Apply cancellation fees
- Deny refunds where appropriate
- Cancel bookings due to operational or safety concerns
Reasonable efforts will be made to communicate cancellations promptly.
3.7 User Conduct
Users are expected to:
- Act respectfully
- Comply with applicable laws
- Maintain professional communication
- Avoid threatening, abusive, or unsafe conduct
- Respect staff and contractors
Unacceptable behavior may result in refusal or termination of services.
3.8 Website Use
Users may not:
- Attempt unauthorized access
- Interfere with website operations
- Upload malicious software
- Engage in fraudulent activity
- Misrepresent identity or information
3.9 No Illegal Activity
Iron Society does not permit unlawful conduct, coercion, trafficking, exploitation, or any activity violating Canadian law.
3.10 Right to Refuse Service
We reserve the right to refuse, suspend, or terminate services at our discretion where necessary for:
- Safety
- Legal compliance
- Policy violations
- Fraud prevention
- Operational integrity
3.11 Limitation of Liability
To the maximum extent permitted by law:
- Services are provided on an “as available” basis
- The Company is not liable for indirect, incidental, or consequential damages
- Liability is limited to the amount paid for the applicable booking or service
3.12 Indemnification
Users agree to indemnify and hold harmless Iron Society from claims, damages, or liabilities arising from misuse of services or policy violations.
3.13 Governing Law
These Terms are governed by the laws of the applicable Canadian jurisdiction in which the Company operates.
4. AGE VERIFICATION POLICY
Iron Society maintains a strict adults-only policy.
All users, contractors, and participants must be 18 years of age or older.
Verification procedures may include:
- Government-issued identification review
- Date of birth confirmation
- Manual account review
- Payment verification
- Fraud prevention screening
False representation of age may result in immediate termination of access and reporting where required.
5. IDENTITY VERIFICATION & FRAUD PREVENTION POLICY
To maintain platform integrity and safety, Iron Society may implement:
- Email verification
- Phone verification
- Identity confirmation procedures
- Fraud detection systems
- Payment screening
- Manual compliance reviews
Suspicious or fraudulent activity may result in:
- Service refusal
- Account suspension
- Internal investigation
- Reporting to financial institutions or authorities where necessary
6. ACCEPTABLE USE & PROHIBITED CONTENT POLICY
Users may not engage in or promote:
- Illegal conduct
- Human trafficking
- Exploitation or coercion
- Violence or threats
- Harassment or hate speech
- Fraud or deception
- Non-consensual conduct
- Age misrepresentation
- Criminal activity
- Malware or cyber abuse
- Unauthorized solicitation or spam
Violations may result in immediate removal, suspension, investigation, and reporting.
7. SAFETY & COMPLIANCE STANDARDS
Iron Society prioritizes safety, professionalism, and lawful operations.
Internal procedures may include:
- Risk monitoring
- Compliance screening
- Communication standards
- Operational oversight
- Contractor onboarding standards
- Reporting procedures for policy concerns
The Company reserves the right to update safety protocols as operational needs evolve.
8. BOOKING, PAYMENT & CANCELLATION POLICY
8.1 Booking Requirements
Bookings may require:
- Advance notice
- Confirmation procedures
- Deposit payments
- Identity verification
8.2 Payment Processing
Payments must be completed using approved methods.
We reserve the right to decline or reverse transactions flagged for fraud or security concerns.
8.3 Refunds
Refund eligibility may depend on:
- Timing of cancellation
- Operational expenses incurred
- Verification status
- Compliance concerns
Refund determinations remain at Company discretion unless otherwise required by law.
9. CONFIDENTIALITY & DISCRETION POLICY
Iron Society values discretion and confidentiality for all users and contractors.
Internal information, communications, booking details, and operational procedures are treated confidentially unless disclosure is required by law.
Users are expected to respect the privacy of all involved parties.
10. ANTI-HARASSMENT & CONDUCT STANDARDS
Harassment, intimidation, discrimination, abusive communication, or threatening conduct will not be tolerated.
This includes:
- Verbal abuse
- Threats
- Hate speech
- Stalking behavior
- Repeated unwanted communication
- Discriminatory remarks
Violations may result in permanent service refusal and reporting where appropriate.
11. DATA RETENTION & SECURITY POLICY
We maintain reasonable safeguards for digital and operational security.
Security measures may include:
- Secure password practices
- Restricted data access
- Encrypted systems where applicable
- Fraud monitoring
- Secure communication platforms
Information is retained only as long as operationally or legally necessary.
12. RIGHT TO REFUSE SERVICE POLICY
Iron Society reserves the right to refuse or discontinue services for reasons including:
- Safety concerns
- Fraud risk
- Policy violations
- Harassment
- Failure to comply with verification procedures
- Illegal conduct
- Operational limitations
Service refusals may occur without further explanation where appropriate.
13. INTELLECTUAL PROPERTY POLICY
All website content, branding, graphics, logos, written materials, and media owned by Iron Society remain the intellectual property of the Company unless otherwise stated.
Unauthorized reproduction, copying, distribution, or commercial use is prohibited without written permission.
14. REGULATORY COMPLIANCE STATEMENT
Iron Society is committed to operating in accordance with applicable Canadian laws, payment processing standards, privacy obligations, and compliance requirements.
Policies may be updated periodically to reflect:
- Regulatory developments
- Industry standards
- Operational changes
- Risk management requirements
15. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law:
- Services are provided without guarantees of uninterrupted availability
- The Company is not liable for indirect or consequential damages
- Liability is limited to the amount paid directly to the Company for applicable services
Nothing in these policies excludes liability where prohibited by law.
16. GOVERNING LAW
These policies and all related matters are governed by the laws of the Province and applicable federal laws of Canada where the Company operates.
Any disputes shall be subject to the jurisdiction of the applicable Canadian courts.
17. CONTACT INFORMATION
Iron Society By Bourbon House Agency
General Compliance & Privacy Inquiries
Email:IronSocietyMH@gmail.com
Website:www.IronSocietyMH.com
